Help Center

Frequently Asked Questions

Sizing Questions

What size should I choose?

My purchased items do not fit

Ordering Questions

What payment methods do you accept?

Am I charged any fees with Sezzle?

Did my order go through?

Can I cancel my order?

Is your website safe to order from?

Shipping Questions

How long does shipping take?

How much does shipping cost?

Where is my order?

I didn't receive all of my items

Why does the shipping take so long?

My tracking hasn't updated what should I do?

Returns Questions

Can I return my order?

My item was damaged what should I do?

How long do refunds take?

Rewards Questions

How do I participate?

How can I earn rewards?

How can I spend my points?

I don't see my earned points?

What are VIP Rewards?

How do I complete my profile?

How does the referral program work?

Influencers and Ambassadors

How can my child be an ambassador?

I'm a professional photographer can I help?